Social Media Intelligence
Listen, Learn, and Act in Real Time
Track conversations, sentiment, and signals across platforms. Spot trends early and protect your brand with always on social monitoring.
Why Social Media Intelligence
Conversations shape perception. Stay ahead by seeing changes early and responding with context.
How ShamsAI helps
- Monitor brand and topic signals across channels in real time
- Detect risks and opportunities with clear impact summaries
- Map influencers and narratives to guide response
- Trigger workflows for engagement, escalation, and learning
Business Outcomes
Protect trust and support education with accurate, timely response.
- Track therapy and product narratives across audiences
- Detect misinformation and coordinate compliant responses
- Surface emerging questions for medical and service teams
- Inform content planning with evidence from the field
Use Cases
- Brand and issue monitoring
- Misinformation detection and response
- Campaign planning and message testing
- Executive and team reputation tracking
Benefits
- Faster time from signal to action
- Less noise and better prioritization
- Shared understanding across teams
- Stronger trust and brand resilience
We will help you build a social intelligence practice that scales.