Personalization Engine
One Experience, Tailored for Millions
Deliver content and recommendations that feel personal at scale. Our AI adapts in real time based on individual behavior and intent.
Why Personalization Engine
Relevance builds trust and action. Personalization connects people to what they need, when they need it.
How ShamsAI helps
- Build segments that reflect behavior, intent, and context
- Serve dynamic recommendations across channels
- Orchestrate journeys with consistent logic and identity
- Measure lift, retention, and satisfaction to improve impact
Business Outcomes
Deliver timely, relevant information to patients and HCPs.
- Guide users to the right resources, support, and services
- Improve program engagement with relevant reminders and education
- Respect compliance while improving experience quality
- Increase satisfaction through clarity and ease
Use Cases
- Resource and program recommendations
- Omnichannel journey orchestration
- Content and learning personalization
- Next best action for service and support
Benefits
- Higher engagement and retention
- Consistent experiences across channels
- Better decisions with measurable lift
- Stronger trust with relevant, timely content
We will help you design personalization that scales responsibly.